Terms of Use

1Joining KidYouNot

Membership is free and open to Singapore residents aged 18 and above.

• You may have one account only, registered in your own name.
• You must verify a Singapore mobile number when you sign up. Each number can be linked to one account.
• We may ask for proof of age or residency before you receive a product, prize or reward.

Taking part without an account

Some things on KidYouNot are open to everyone. You do not need an account to read the site, or to take a free giveaway entry unless that giveaway says otherwise. You do need an account to earn or spend points, apply for Tried & Tested campaigns, and use member deals.

Where a campaign is open to guests, the same age and residency rules apply, and the one-per-person rules in section 6 apply to you whether you are signed in or not.

2Your account

Keep your details accurate and up to date, including your name, email, phone and delivery address. We use them to send you products and prizes, and to check entries and winners.

• Keep your password private. You are responsible for activity on your account.
• Tell us straight away if you think someone else has used your account.
• We may suspend or close an account that breaks these terms (see section 9).

3Points and rewards

You earn points for activities such as signing up (50 points), successful referrals and other activities we announce. 100 points are worth S$1 when redeemed.

• Points can be used only on KidYouNot — for rewards in our online or physical redemption stores, and for extra giveaway entries where a giveaway offers them.
• Points have no cash value. They cannot be exchanged for cash, transferred or sold.
• Points expire 12 months after they are earned.
• We may cancel points earned through mistakes, duplicate accounts or activity that breaks these terms.
• We may change how points are earned or what they can be used for, with notice on the website. Points you already hold keep their value.

Points spent on giveaway entries

• Points spent on extra giveaway entries are not returned, whether or not you win.
• If we cancel a giveaway before the draw, we return the points spent on entries for it.
• If an entry is removed for breaking these terms, the points spent on it are not returned.
• A points redemption is not a purchase. No payment is taken, and there is no refund or cooling-off period, because nothing has been paid.

4Referrals

Every member gets a referral code and link in their account. When a friend signs up with your code and verifies their mobile number, you both earn the referral points we display at the time.

• Refer only real people you know. Referring yourself, fake accounts or paid sign-ups is not allowed.
• Referral points are cancelled if the referred account is removed for breaking these terms.

5Tried & Tested campaigns

Tried & Tested lets members test products for free in exchange for an honest review. Each campaign has a tester brief with its own product, tester groups, testing period, deadline and requirements. The brief forms part of these terms for that campaign.

Brands pay us to run these campaigns. We do not pay testers, and we never pay for or script a review. The only thing a tester receives is the product itself.

Applying and selection

• Applying does not guarantee a place. We and the brand choose testers based on the campaign's criteria, such as your child's age.
• If you are selected, we will contact you by WhatsApp or email and send you the tester brief.
• The product is usually delivered by the brand to the address in your account. Please keep it up to date and be available to receive the parcel.

What testers agree to

• Use the product as described in the brief and in the product's own instructions.
• Submit what the brief asks for by its deadline, usually written feedback and a minimum number of photos. A short video may be encouraged.
• Give your honest opinion, including what did not work for you. We never ask for a positive review.
• If you post about the product on your own social media, make clear that you received it free, for example with #gifted or #KidYouNotTested.

How reviews get published

• Every review a tester submits is passed to the brand in full, including critical feedback.
• We choose which reviews appear on the campaign page, and we do not filter out critical ones. A campaign page is meant to show what testers actually found.
• Where a page shows a selection rather than every review, we say so on the page, along with how many testers took part and the overall score.
• Brands may add a written reply beneath a review. A reply is clearly labelled as the brand's, and a brand cannot edit, hide or remove a tester's review.
• How long a campaign page stays up is set in our agreement with the brand. Whether a page stays up or comes down, we do not change or remove reviews to make a product look better.
• We may remove a review that is abusive, off-topic, appears not to be from a genuine tester, or that we are legally required to take down.

Deadlines and reminders

• Each brief sets its own submission deadline. We will send a reminder about one week before.
• If you need more time, contact us before the deadline and we will try to help.

If you don't submit

• Testers who miss the deadline without telling us will not be selected for future Tried & Tested campaigns.
• The product is yours to keep after the testing period, whether or not you submit.

Safety

• Stop using the product and contact us straight away if you or your child has any reaction or problem with it. Do not use a product that is damaged.
• Products are made and supplied by the brand. Questions about a product's safety or warranty are the brand's responsibility (see section 10).

6Giveaways

Each giveaway has its own page listing the prize, how to enter, the closing date and how many winners there are. Those details form part of these terms for that giveaway.

Who can enter

• Giveaways are open to Singapore residents aged 18 and above, unless the giveaway page states a different age limit.
• You don't need an account for a free entry, unless a giveaway says otherwise.
• Members can do more: only members can spend points on extra entries.
• Our team, and staff of the sponsoring brand and their immediate families, cannot enter.

Entries

• One free entry per person. We check the mobile number, email address and account used, so entering again with a different email or by signing out won't work.
• Some giveaways offer extra entries for other things, such as following a brand or writing a Tried & Tested review. These are always optional and never affect your free entry.
• Where a bonus entry has a condition attached, we check that condition before releasing a prize.
• Entering is free. Where a giveaway is sponsored by a brand or partner, the page says who is behind it before you enter.

Using points for extra entries

• Members can spend points on extra entries. The cost per entry and the maximum number of extra entries are shown on each giveaway page.
• Extra entries go into the same draw as the free entry. More entries improve your chances; they do not guarantee a win.
• Points spent on entries are not returned, whether or not you win (see section 3).

Choosing winners

• Winners are drawn at random from all valid entries after the closing date, unless the giveaway page describes a different method.
• We contact winners by email or WhatsApp using the details they entered with. If a winner does not reply within 7 days, we may draw again.
• We check each winner's details before sending a prize — the name, mobile number and email they entered with, and any bonus-entry condition they claimed. If the details don't match, that entry is void and we draw again.
• Entries we reasonably believe are duplicates, or made with false or someone else's details, are removed from the draw.
• Our decision on a draw is final. We can't enter into discussion about individual entries, though we will always explain why an entry was removed if you ask.

Prizes

• Prizes are supplied by the brand. They cannot be exchanged for cash or swapped, unless the brand agrees.
• Prizes are delivered to the address the winner gives us, within Singapore.
• If a prize becomes unavailable before it is sent, we may substitute something of similar value.
• Some giveaways ask winners to try the product and write an honest review. Where that applies, the giveaway page says so before you enter, and an honest review includes a critical one.

Announcing winners

• We may name winners by first name and last initial on our website and social media.
• We publish past winners so members can see that draws are real.

If we have to change or cancel a giveaway

• We may extend a closing date, or change or cancel a giveaway, if something outside our control makes it necessary — for example a sponsor withdrawing or a prize becoming unavailable.
• If that happens we post it on the giveaway page, and we return any points spent on entries.

7Deals and offers

Deals and discount codes on KidYouNot come from the brands that offer them.

• Each deal is subject to the brand's own terms, such as validity dates, minimum spend and stock.
• Your purchase is between you and the brand. Questions about orders, delivery, refunds and warranties go to the brand.
• Codes are for members' personal use. Please don't share or resell them publicly.
• We may earn a commission or fee when you use some deals. Where that is the case, it never changes the price you pay.

8Reviews, photos and content

When you submit a review, photo or video, you give KidYouNot and the brand in that campaign permission to use it, free of charge, to promote KidYouNot and the product. This includes our website, social media, newsletters and the brand's own marketing.

• We may credit you by first name and your child's age group. We will not publish your full name, phone number or address.
• You confirm the content is your own, and that you are the parent or legal guardian of any child shown in it.
• Keep it honest and respectful. We may edit content for length or remove content that is offensive, misleading or unrelated. We do not edit a review to change what it says about a product.
• You keep ownership of your content. To ask us to stop using a photo of your child in new materials, email us (see section 10). Materials already published or printed may stay up.

9Fair play and ending your account

We may suspend or close an account, cancel its points, or remove entries and applications from campaigns and giveaways if we reasonably believe it has:

• used more than one account, a fake identity or someone else's phone number
• entered a giveaway more than once, including by using extra email addresses or mobile numbers, or by entering both signed in and as a guest
• gamed points, referrals or giveaways, for example with bots or fake accounts
• resold free products, prizes or discount codes
• posted false, copied or abusive reviews, or harassed other members, brands or our team

Where a prize has already been sent and we later find the entry broke these terms, we may ask for the prize or its value back.

You can close your account at any time by emailing us. Unused points are cancelled when an account is closed.

10Privacy, liability and changes

Privacy. We collect and use your personal data as described in our Privacy Policy, in line with Singapore's Personal Data Protection Act (PDPA). For Tried & Tested campaigns and giveaways, we share your name, phone number and delivery address with the brand only so they can send your product or prize. Where a campaign is sponsored by a partner and asks separately for your consent to be contacted, that consent is optional, is asked for on the campaign page, and you can withdraw it at any time by emailing us.

Entry records. To keep giveaways to one entry per person, we keep a record of the mobile numbers and email addresses that have entered each giveaway. We use it only to check entries and verify winners for that giveaway.

Liability. Products, prizes and deals are supplied by the brands, and they are responsible for them. To the extent the law allows, KidYouNot is not liable for any loss or injury arising from a brand's product or offer. Nothing in these terms limits rights you have under Singapore law.

Changes. We may update these terms from time to time. We will post the new version on this page with its date, and tell members about major changes. Continuing to use KidYouNot after an update means you accept it.

Governing law. These terms are governed by the laws of Singapore.